Custom LLM & RAG Development Services

Train AI on Your Data.
Deploy It in Your Systems.

Years in Business
18 +
Customer Retention
97 %
Projects Delivered
250 +
Flawless Ratings
5 .0

HST Solutions builds RAG systems, fine-tunes large language models, and deploys private AI on client infrastructure for organisations across Ireland, the UK, and Europe, ensuring data never leaves your environment. ISO 27001 certified.

Why Custom LLM Development Matters

Off-the-shelf LLMs like ChatGPT are powerful but generic. They don’t know your products, your customers, your internal processes, or your compliance requirements. They can’t access your databases, your documents, or your knowledge base.

Custom LLM development closes that gap. We build systems where AI understands your business specifically — answering questions about your data, following your rules, and integrating with your systems.

There are two primary approaches:

RAG (Retrieval-Augmented Generation): The AI searches your documents and data at query time and generates answers based on what it finds. Best for most business applications. Faster to implement, easier to update, more cost-effective.

Fine-Tuning: We adjust the model’s weights using your training data, teaching it to behave in a specific way. Best when you need the model to adopt a particular style, handle domain-specific terminology, or perform a specialised task consistently.

Most of our clients start with RAG and add fine-tuning later if needed. We’ll advise which approach is right for your situation.

Our Technical Expertise in 

Large Language Model Development

Our developers use NLP tools, frameworks and libraries like NLTK. spaCy, and YensorFlow to build custom NLP models equipped with NLU and NLG capabilities to analyze, interpret and generate human language.

With proficiency in sciklt-learn, Keras and PyTorch, among other Ml development kits, our developers deploy advanced ML-based solutions trained using prominent learning algorithms, such as supervised, unsupervised and reinforcement.

We gather data, fine-tune model parametets, customize model architecture, and undertake other vital steps necessary for optimizing pre-trained LLM models, like OpenAI models, BERT, LaMDA, or BLOOM, for specific language-related tasks and domains.

We use developer resources such as PyText, FastText, and Flair to train and update language models with new data, continuously allowing the model to adapt to new context, domains, and users, improving their peformance over time.

Our developers leverage Meta-Transfer Learning, Meta-Learning Toolkit and Reptile to build custom LLM-based solutions that can perform proficiently on new task or domains with minimal training data.

We utilize developer resources like VADER and NLTK to preprocess and analyze text data and apply machine learning techniques such as Native Bayes to build LLM-based systems that can accurately classify the sentiment of a given text input.

Skip generic consultations.

Get a personalised technical roadmap from our senior architects in a focused blueprint session.

Our LLM & RAG Development Process

Data Assessment & Preparation

We audit your existing data sources — documents, databases, knowledge bases, email archives, CRM records — and assess quality, completeness, and accessibility. We then build data ingestion pipelines that clean, chunk, and prepare your content for AI consumption.

Architecture Design

We design the end-to-end system: embedding model selection, vector database configuration, retrieval strategy, LLM selection, prompt engineering, output formatting, and security controls. Architecture is documented before any code is written.

RAG Pipeline Development

We build the core RAG system: document processing → chunking → embedding generation → vector store indexing → retrieval → augmented prompt construction → LLM response → citation/source tracking. Each component is modular and testable.

Model Fine-Tuning (When Needed)

For use cases that benefit from fine-tuning, we prepare training datasets, select base models, configure training parameters, run training jobs, and validate results against defined accuracy benchmarks.

Integration & Deployment

We integrate the LLM system into your existing applications via APIs, deploy on your preferred cloud infrastructure (AWS, Azure, GCP) or on-premises, and configure monitoring, logging, and alerting.

MLOps & Continuous Improvement

We set up model performance monitoring, automated evaluation pipelines, drift detection, and retraining workflows. Your AI system improves over time as new data becomes available.

Technical Capabilities

When You Need Custom LLM Development

Your AI assistant needs to answer questions about your specific products, policies, or processes
You want to build AI-powered search across your internal documentation
You need to process and extract information from domain-specific documents (legal, medical, financial, technical)
You want a chatbot that follows your brand voice and business rules
You need an AI system that runs on your own infrastructure for data security
Dev environments running 24/7, oversized instances everywhere.

The HST Advantage

We help clients navigate the complexity of Large Language Models and Generative Al.

Digital Engineering Leadership

Software is core to our business and Generative Al allows us to extend our unmatched software engineering leadership into new Generative Al engagements. We work with clients across industries to use the technology to turbocharge software development, employee and customer services, and workplace processes.

Al Requires Data, & We’re Data Experts

Our company’s beginnings are rooted in data systems. With decades of experience, we are the ideal partner for companies looking to utilize Generative AI through connections to a variety of enterprise data sets for scalable solutions that adhere to all security, privacy and governance requirements.

Deep Domain Knowledge

We work with premier brands across financial services. life sciences and software. Working with our clients, we apply our industry expertise develop Generative Al use cases to harness new data insights, create industry buyer personas, test new models, and provide employee and customer-facing digital agents.

IP, Accelerators & Investments

We’re ambitious about the efficiencies. outcomes and value that Generative Al can generate for clients. it’s reflected in our ongoing lP investments, our extensive staff training on partner platforms, and our suite of Generative Al accelerators to improve workforce productivity, streamline app modernization and accelerate software engineering.
TESTIMONIALS

HST Solutions is
Truly Committed
To The Clients We Serve.

Book a free call to discuss your ideas with us!
COMMON QUESTIONS

Frequently asked questions

RAG (Retrieval-Augmented Generation) is a technique that connects a language model to your business data. Instead of relying only on what the model learned during training, RAG searches your documents and databases at query time and generates answers based on your actual information. This dramatically reduces hallucinations and ensures responses are grounded in your data.

RAG can work with surprisingly little data — even a few hundred documents or knowledge base articles. The more data you have, the more comprehensive the AI’s knowledge becomes, but you don’t need massive datasets to get started. We help you identify and prioritise the most valuable data sources.

Yes. We offer fully on-premises or private cloud deployments using open-source models (Llama, Mistral) that run entirely within your infrastructure. No data ever leaves your environment. This is common for clients in financial services, healthcare, and other regulated industries.

Traditional search finds documents that match your keywords. RAG reads those documents and synthesises an answer in natural language. Instead of returning 10 links and making you read them, RAG gives you a direct answer with citations to the source documents.

 Our RAG pipelines include automated document processing — when source documents are updated, the system automatically re-processes, re-embeds, and updates the vector store. You don’t need to manually retrain or rebuild anything.

Want to build AI that understands your business?

Tell us about your data and your use case. We’ll design the right LLM/RAG architecture and give you a clear project plan.

FLEXIBLE ENGAGEMENT MODELS

Find The Perfect Solutions For Your Project

Managed Team

Your product, our dedicated team. From concept to conception, we handle it all.

Staff Augmentation

Need extra hands? Our experts seamlessly join your team, providing the skills you need, when you need them.

Fixed Cost

Upfront price, guaranteed delivery. Your project completed on time and within budget.

    EXPLORE MORE WAYS WE CAN HELP

    Need a Different Approach?

    Compare All Engagement Models

    What is 9 + 6?

    Certified Capability

    ISO 27001 Compliant

    Data & AI, Azure

    Google Cloud Partner

    What Makes Us Stand Apart

    We Have Deep
    Technical & Industry Experience

    One Team, One Dream

    At HST, there is no such thing as not my problem.

    Build Trust with Every Interaction

    We’re accountable to our clients and to each other. which means being open even when things aren’t going smoothly.

    Improve Everything

    The world of software and business moves fast so we re always learning and honing our skills.

    Own It

    We are a team of doers and we take responsibility for the success of everything we do.

    Obsessed: Over Results

    We’re obsessed with driving business value for our clients and we know that starts with gaining a deep understanding of the problems they’re facing

    Proven Excellence

    Our word is our bond. With 250+ projects delivered on time and within budget, we’ve built a reputation for keeping every promise.

    Partners in Precision

    Financial services, insurance, healthcare, retail, media. Trust built where excellence is the only option.

    Who Are We ?

    Creativity, Efficiency, & Advanced AI

    Strategy

    We've got all the big ideas and creative talent of an ad agency or creative studio except we deliver working products, not expensive presentations.

    Engineering

    We develop lean, stable code using all the best practices of any leading dev shop, except we focus on the user experience so people actually like using what we build.

    Design

    We validate, design, and prototype proof-of-concepts like any "creative technology" studio, but we do it in less time and for less money.

    Co-paired AI

    Co-paired AI development ensures twice the efficiency at a lower cost. We prioritize your software for innovative, precise, scalable, and quality-assured applications.

    Strategy

    We've got all the big ideas and creative talent of an ad agency or creative studio except we deliver working products, not expensive presentations.

    Engineering

    We develop lean, stable code using all the best practices of any leading dev shop, except we focus on the user experience so people actually like using what we build.

    Design

    We validate, design, and prototype proof-of-concepts like any "creative technology" studio, but we do it in less time and for less money.

    Co-paired AI

    Co-paired AI development ensures twice the efficiency at a lower cost. We prioritize your software for innovative, precise, scalable, and quality-assured applications.

    Contact Us

    Tell us about your custom software project

    Let our team, be your team

    Get a technical conversation about your project not a slide deck. Whether you need AI integration, a software engineering team, or a data platform, we’ll tell you honestly if we’re the right fit.

    Years in Business
    18 +
    Flawless Ratings
    5 .0
    Successful Projects
    250 +

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